Effective Date: October 1, 2009
Rachel Caine respects your concerns about privacy and values the relationship she has with you. This Privacy Notice describes the types of personal information collected on www.rachelcaine.com, how we may use that information, and with whom we may share it. This Privacy Notice also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the personal information you provide to us, how you can update your contact information, contact us with general questions or comments, inquire about our company and its products and services, or ask any questions you may have about our privacy practices or this website.
Information We Collect:
Getting our Newsletters and other information If you are 13 years of age or older, you may sign up to receive Rachel Caine’s newsletters and/or other information about new releases, author appearances, and special offers. In order to fulfill your requests, we will ask you for your name and email address, and sometimes certain other information. You may unsubscribe to the newsletters and alerts at anytime by clicking on the unsubscribe link included on all of our emails to you.
This service is provided by a third party site, which is not owned or operated by Rachel Caine. Use of these sites, as well as such companies' use of any information you may submit on these sites, may be subject to the terms of use and privacy notices applicable to these sites, which we strongly suggest you review.
Ordering Morganville Products We use the services of various vendor websites such as Cafe Press, StickyJ Jewelry and Blurb, among others. Each of these websites are referred by external links and have separate privacy policies and terms of use. Rachel Caine sells no products from this website and collects no information on any purchases made.
This service is provided by a third party site, which is not owned or operated by Rachel Caine. Use of these sites, as well as such companies' use of any information you may submit on these sites, may be subject to the terms of use and privacy notices applicable to these sites, which we strongly suggest you review.
Surveys and Questionnaires We may sometimes ask visitors to our website to complete online surveys and opinion polls on a variety of topics, including their activities, attitudes, and interests as they relate to Rachel’s books. When you complete a survey we usually collect your name, address, and email address. We may also ask you for additional information, such as your age, interests, product preferences or zip code. We may also use external vendor services such as Eventful.com or other providers of similar services. As previously stated, these external third party sites are not owned or operated by Rachel Caine, and we strongly suggest you review their terms of use and privacy policies.
Sweepstakes, Contests and Promotions From time to time we may run sweepstakes, contests or other promotions online. When you enter a sweepstakes or contest on line, we usually collect your email address, name, address, email address and phone number. We may also ask you for additional information, such as your age, interests, product preferences or zip code.
Chat Rooms, Forums, and Discussion Groups In the future, we may choose to host chat rooms, forums and/or discussion groups on our website. If you choose to participate in a chat room, forum or discussion group, we may request certain information such as your email address and date of birth. Please be aware that some or all information you provide (including personally-identifiable information) in connection with a chat room, forum or discussion group may become publicly available. We reserve the right, at our sole discretion, to save and archive any content of any nature posted to this website and we may (in addition to any other rights we may have to use such content pursuant to the Terms of Use governing your use of this website): 1) disclose such content if required to do so by law or to comply with legal processes; 2) to respond to claims that any of the content violates the property, privacy, publicity or other rights of others; or 3) to protect the rights, property or safety of this website, Rachel Caine, users or members of the public. The blogs and forums to which you are provided access through this website are owned and operated by third-party companies. Use of these sites, as well as such companies' use of any information you may submit on these sites, may be subject to the terms of use and privacy notices applicable to these sites, which we strongly suggest you review. These sites are not owned by Rachel Caine and are not under our control.
“Contact Us”
You may choose to contact Rachel Caine through this website website. If you e-mail comments or questions, Rachel Caine will have your e-mail address, as well as any other information you choose to provide.
Passive Collection of Information When you visit our website, your browser automatically sends us certain Internet-related information, such as the Internet Protocol (IP) address of the computer you’re using and your originating domain. We also collect certain information about our website visitors, such as how many users visited our site, the average time spent on the site, the pages viewed, and referring websites. By collecting this information, we learn how to best tailor our website to our visitors. While we generally examine such information only in the aggregate, such information could be linked back to individual IP addresses. We do not use cookies on this website. Collection of site usage information on our site is performed on our behalf by a third party service provider. The service provider may use web beacons to notify the service provider of web page access by visitors. Our third party service provider may retain such usage information for its own internal purposes.
How We Use Information We Collect
Information collected through our website is used in connection with the purpose for which it was submitted, including: to contact you to answer a question, to send you a newsletter or other information you have requested, or to enter you into a sweepstakes. We may also use the information we collect to send you information or products we think may be of interest to you, to customize our contacts with you and to do other internal analyses, such as market research, that will allow us to better meet the needs of our customers. We may also use information to enhance your online experience while using our website or to improve the content of the site or to improve the quality or variety of the products and services we offer.
How We Share Information
We do not sell, rent, trade or otherwise disclose personal information about our website visitors, except as described here. We also share information provided by our website visitors with service providers we have retained to perform services on our behalf. For example: when you make a purchase, we may share information about you and your transaction with other companies for the purpose of processing your transaction, and we may retain outside companies to manage databases of customer information and to distribute e-mail offerings. In addition, we may disclose information about you (i) if we are required to do so by law, (ii) in response to legal process, (iii) to law enforcement authorities or other government officials, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the transferee uses personal information you have provided through this website in a manner that is consistent with this Privacy Notice.
Links to Other Websites
We provide links to other websites for your convenience and information, including websites of other writers. These sites operate operate independently from www.rachelcaine.com, and are not under our control. These sites may have their own privacy notices in place, which we strongly suggest you review if you visit any linked website. We are not responsible for the content of these sites, any products or services that may be offered through these sites, or the privacy practices of these sites. In the future, we may allow to place ads and provide other services on our Web pages. As a result of your visit to our site, these ad servers and other entities could collect information such as your domain type, your IP address and click-stream information. We are not responsible for the data collection practices of any sites linked to Rachel Caine, nor does our linking to third party websites or services constitute sponsorship or endorsement of the content or business practices on these sites. By use of this Site, you have agreed that you will use the hyperlinks to third party sites at your own risk.
Children’s Privacy We do not knowingly collect information from children under 13. We do this by use of specific instructions on the information collection web page advising that you must be age 13 and above to subscribe to the mailing lists. If our policy concerning collection of information from children under 13 changes, we will revise this portion of the Privacy Notice and will comply with the requirements of the Children's Online Privacy Protection Act.
Security
Rachel Caine is committed to protecting the security of information collected on this site. We use technical, physical and administrative methods to safeguard and secure the information we collect online. Please remember that no data transmission over the Internet, or by other means, can be guaranteed to be 100% secure. Thus, while we strive to protect the information you provide through this website, wecannot ensure or warrant the security of any information you transmit to us. Therefore, you understand, acknowledge, and agree that you transmit information over this Site at your own risk.
Your Choices
You must choose to enroll in Rachel Caine’s mailing list(s), and can unsubscribe at any time. If you choose to unsubscribe, you will not receive marketing information from us about books, promotions and services.
You can "opt-out" of receiving newsletters, advertising and promotional e-mail from us by following the opt-out instructions in our e-mail messages. To ensure that your opt-out request is honored, you must use the designated method in the e-mail message to notify us of your opt-out request, as we cannot guarantee that other methods of notification will be effective or timely.
Updates to this Privacy Notice
By using this website, you signify your agreement to this Privacy Notice. This Privacy Notice may change from time to time. Changes to this Privacy Notice will become effective when those changes are posted to the Site. Your continued use of the services and the sites subsequent to any changes to this Privacy Notice constitutes your acceptance of the changes. Please review this statement periodically to ensure you are aware of any changes or updates to this Notice. We indicate the effective date of this Notice (and any updates) at the top of the Notice.
How to Contact Us
You can contact us at by: • sending an email • writing us at: Rachel Caine
c/o The Knight Agency
570 East Avenue
Madison, GA 30650
USA
CloseWhat's New?E-books of the Morganville Vampires novels are now available in the UK!
Audiobooks of the Morganville Vampires are coming available, 1 per month through the end of 2009
New 3-book deal for a new series -- the first book is called DEAD SEXY!
Check the FILM/TV page for the current state of all projects